Support

McCulloch Steam is committed to providing the highest quality consumer service. We want you to be completely satisfied with your purchase. Many questions can be answered in our Support section below, or if you have any questions or concerns about your McCulloch Steam product you may contact us via any of these resources >>

Phone & Chat Support Hours:

M-F 8:30a.m. - 5:00p.m.(CST)
800.711.6617

McCulloch Steam
415 E. 13th Street
Andover, KS 67002
ConsumerService@McCullochSteam.com

MC1385 Deluxe Canister Steam Cleaner

2 year limited warranty

Troubleshooting

(use in conjunction with Owner's Manual)

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Tips and Recommendations


Proper Storage

Preparing your Deluxe Canister Steam System for storage is quick and simple. When you have finished your steaming tasks, follow the steps listed below.

  1. Turn unit “Off” and unplug power cord.
  2. Press and hold Steam Trigger to release all remaining steam.
  3. Allow unit to completely cool (at least 30 minutes).
  4. Remove all accessories from unit.
  5. Carefully remove Boiler Cap.
  6. Drain any remaining water from Boiler into a sink or tub – this will help to minimize mineral build-up and prevent over-filling during your next use. Replace Boiler Cap loosely.
  7. Store accessories. Utility Brushes can be conveniently stored in the Accessory Net. Remaining accessories can be stored in the Storage Bag.
  8. Store Deluxe Canister Steam System in a cool, dry location.

General Tips
  1. Wait until Pressure Gauge reaches approximately 4 Bar pressure (approximately 60 PSI) for maximum pressure. This indicates the unit is fully heated and ready to begin steaming. Unit can be used at a lower pressure.
  2. As steam is released, pressure will drop. This is a normal condition. When steam flow is stopped, pressure will begin to increase. Normal pressure with continuous steam flow is approximately 2 Bar (29 PSI).
  3. Keep Steam Trigger pressed for a continuous flow of steam. You may also hold the Steam Trigger, then push the Steam Trigger Lock to lock it down. This will allow a continuous flow of steam without need of holding the Steam Trigger down manually.
  4. Steam output can be adjusted by simply turning the Steam Adjustment Knob.
  5. It is recommended to sweep or vacuum hard floors before mopping.
  6. The Microfiber Pad will absorb dirt and moisture during mopping. However, when you are finished you may find some residual moisture has been left behind. In this case, it is recommended to allow floor time to air-dry. A fan may be directed towards mopped area to facilitate drying.
Mineral Build-Up

A common maintenance need for steam appliances is the removal of build-up caused by high mineral content in many municipal water supplies. This mineral build-up may limit the effectiveness and reduce the life of your Deluxe Canister Steam System.

The best way to minimize mineral build-up is to use distilled or de-mineralized water when using your Deluxe Canister Steam System. If you are unable to use distilled water, it is recommended that the following procedure be followed monthly to remove any mineral build-up:

  1. Turn unit “Off” and unplug power cord.
  2. Allow unit to completely cool (at least 30 minutes).
  3. Press and hold Steam Trigger to release all remaining steam.
  4. Remove all accessories from unit.
  5. Carefully remove Boiler Cap.
  6. Drain water from Boiler into a sink or tub.
  7. Using Measuring Cup, measure 8 oz. (237 ml.) of vinegar.
  8. Slowly pour vinegar into Boiler.
  9. Allow to stand for 40 minutes.
  10. Drain vinegar from Boiler.
  11. Rinse Boiler with fresh water, drain and repeat until vinegar odor dissipates.
  12. Replace Boiler Cap.