Support

McCulloch Steam is committed to providing the highest quality consumer service. We want you to be completely satisfied with your purchase. Many questions can be answered in our Support section below, or if you have any questions or concerns about your McCulloch Steam product you may contact us via any of these resources >>

Phone & Chat Support Hours:

M-F 8:30a.m. - 5:00p.m.(CST)
800.711.6617

McCulloch Steam
415 E. 13th Street
Andover, KS 67002
ConsumerService@McCullochSteam.com

MC1255 Wallpaper Remover and Steam Cleaner

1 year limited warranty

Troubleshooting

(use in conjunction with Owner's Manual)

mc1255Chart

Tips and Recommendations


Proper Storage

Preparing your Handheld Power Steamer for storage is quick and simple. When you have finished your steaming tasks, follow the steps listed below.

  1. Unplug power cord from electrical outlet.
  2. Allow unit to completely cool.
  3. Remove all accessories from unit.
  4. Remove Fill Cap and drain any remaining water from Water Tank into a sink or tub.
  5. Store all attachments safely away, preferably near Handheld Power Steamer.
  6. Store Handheld Power Steamer in a cool, dry location.

General Tips
  1. After plugging in the power cord, allow the unit to heat. After approximately 30 seconds, you are ready to begin steaming.
  2. When pressing the Steam Trigger, it will take a few seconds for the steamer to produce steam. Likewise, the steamer will produce steam for a few seconds after releasing the Steam Trigger.
  3. You can control the amount of steam emitted by using the Steam Level Switch. • Slide the switch toward High (+) in order to increase the flow of steam. • Slide the switch toward Low (-) in order to decrease the flow of steam.
  4. Place Wallpaper Remover onto the Steam Outlet. Lock Wallpaper Remover by turning yellow lock tab counter clockwise into the lock position. Place support arm into recess at base of unit.
  5. It is recommended to use Wallpaper Remover on the lowest steam setting in order to avoid over-saturating the sheet rock.
  6. Wipe steamed areas with a clean cloth to remove loosened dirt and grime.
Mineral Build-Up

A common problem with steam appliances is mineral build-up caused by high mineral content in many municipal water supplies. The best way to avoid this issue is to use distilled water in unit. If you are unable to use distilled water, we recommend you use this procedure monthly to help avoid mineral build-up. Or if you notice a change in your steam output, we recommend this procedure to reduce the mineral buildup.

To remove mineral build-up:

  1. Unplug power cord from electrical outlet.
  2. Allow unit to completely cool.
  3. Remove all accessories from unit.
  4. Insert tip of paper clip into opening of the Brass Outlet Tip to remove mineral buildup in Brass Outlet Tip. This may also be done to clean accessories such as the Nozzles.
  5. Remove Fill Cap and drain any remaining water from Water Tank into sink or tub.
  6. Set Steam Level Switch to maximum setting (towards +).
  7. Using a measuring cup, measure 8 oz. (236 ml) of distilled vinegar.
  8. Slowly pour vinegar into Water Tank and replace Fill Cap.
  9. Plug power cord into an electrical outlet and allow unit to heat up.
  10. Hold down Steam Trigger to spray vinegar into a sink or tub. Continue to hold down Steam Trigger until Water Tank is completely drained (approximately 8 minutes).
  11. Unplug power cord from electrical outlet.
  12. Fill Water Tank with fresh water and replace Fill Cap.
  13. Plug power cord into an electrical outlet and allow unit to heat up.
  14. Hold down Steam Trigger to spray water into a sink or tub. Continue to hold down Steam Trigger until Water Tank is completely drained (approximately 8 minutes).
  15. This will flush out any remaining vinegar solution in unit. Repeat steps 11-14 until vinegar odor dissipates.

NOTE: If water drips from the Pressure Relief Valve or if you notice a reduction in your steam pressure, verify the Brass Outlet Tip is clear of any mineral buildup. Remove Brass Outlet Tip by turning counter clockwise. Clear any debris as mentioned in step 4 above. Replace Brass Outlet Tip by turning clockwise until finger-tight plus 1/8th turn. Over tightening will cause damage to the threads.

IMPORTANT: On average, it is recommended that you follow the mineral buildup removal procedure once per month (if unit is used once every week). More frequent use may require following the procedure more often in order to keep your steamer operating at full potential. Do not exceed 20 hours of use without cleaning out mineral buildup.